Returns & Exchanges

Due to the perishable nature of our artisanal bread products, we cannot accept physical returns, but we are committed to ensuring your complete satisfaction with every loaf. If your order arrives damaged or does not meet our quality standards, please contact our support team within 7 days of delivery for a full refund or replacement.

1

Inspect Your Delivery

Examine your ROYO Bread Co. package immediately upon arrival to ensure all items are present and the vacuum sealing is intact.

2

Document Any Issues

If there is a quality concern or shipping damage, take clear photos of the product and the packaging to help us improve our process.

3

Contact Support

Email our team at [email protected] with your order number and any photos within 7 days of the delivery date.

4

Resolution Process

Our team will review your claim within 48 hours and issue a store credit, refund, or ship a fresh replacement order at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing