Frequently Asked Questions

Everything you need to know about our fresh-baked, low-carb breads.

How should I store my ROYO bread?

To maintain maximum freshness, we recommend storing your bread in the freezer immediately upon arrival. It can be toasted directly from the freezer for the best taste and texture.

What is the shelf life of your products?

Our products are baked fresh without harsh preservatives. They last up to 7 days at room temperature, 2 weeks in the fridge, and up to 6 months when kept frozen.

Are ROYO products keto-friendly?

Yes! All of our breads and bagels are designed to be low-carb and high-fiber, making them perfect for keto, diabetic, and health-conscious lifestyles.

When will my order ship?

We bake and ship orders Monday through Wednesday to ensure your bread doesn't sit in a carrier warehouse over the weekend. Most orders arrive within 2-3 business days of shipping.

Do you offer returns or refunds?

Due to the perishable nature of our food products, we cannot accept returns. However, if there is an issue with your order or it arrived damaged, please contact our support team within 48 hours for a resolution.

Is your packaging recyclable?

We strive to be as eco-friendly as possible. Our cardboard shipping boxes are 100% recyclable, and we are actively working on sourcing more sustainable solutions for our bread sleeves.